Frequently Asked Questions

Newtree for several reasons. The first reason is our love for nature and our deep connection to it. The second reason is Newtree for Nutrition. Developing healthier recipes and creating products that are good for both your health and your taste buds is a priority for us.

Newtree was founded by Benoit de Bruyn in 2001. Benoit is still at the helm of the company today, and it is still him who creates our delicious chocolates in his kitchen.

Newtree products are made in Belgium. Our cocoa is sourced from small, Fairtrade and organic-certified cooperatives in Peru and the Dominican Republic.

At Newtree, we create all our delicious products with respect for the Belgian tradition while adding our own expertise. What sets us apart is our commitment to organic ingredients, fair trade, and 100% natural recipes with nutritional benefits. This means you can enjoy exquisite, responsible chocolates that are rich in fiber and low in sugar, fats, and calories.

Working with ingredients from Latin America involves using polluting transportation methods. To eliminate this impact, we calculate the CO2 emissions produced by our operations. Our activities include everything from the production of our ingredients to their transportation, chocolate manufacturing, coffee transportation, roasting, team travel, and emissions from our coffee shops. Every aspect of our carbon footprint is calculated by our partner Climact, and we offset it to ensure that we "do not exist" in terms of emissions.

Belgian chocolate is renowned worldwide for its exceptional taste and purity. At Newtree, we craft all our delicious products with respect for Belgian tradition, while adding our own expertise. What sets us apart is our commitment to organic ingredients, fair trade practices, and 100% natural recipes with nutritional benefits. This allows you to enjoy exquisite, responsible chocolates that are rich in fiber and low in sugar, fat, and calories.

We are proud to develop, produce, and package all our products in Belgium. Our headquarters is located in Brussels, the heart of Europe and of Newtree.

Our Newtree dark chocolate typically contains 72% cocoa, and our milk chocolate contains 44% cocoa.

The vast majority of Newtree products are certified organic by Certysis.

We use fair trade ingredients whenever possible. However, some products are not subject to Fairtrade regulations due to their European origin. We are certified by Fairtrade Belgium.

Our organic and fair trade cacao beans come from small co-ops in Latin America. We use a proprietary blend of Peruvian Trinitario and Criollo cacao beans, along with Dominican Republic Hispaniola beans for a robust flavor foundation to craft our chocolate.

Newtree chocolate is great for baking. Our flavored chocolates add a special touch to your desserts. The flavor will soften slightly during baking but will remain deliciously detectable.

Innovating with the precious gifts of nature means using natural ingredients (without chemical fertilizers or GMOs). Whenever possible, NEWTREE selects organic ingredients grown on land that is farmed sustainably. By doing so, each ingredient retains maximum nutritional value, and we help protect the planet’s biodiversity.

70% of Newtree products are vegan. We are committed to reducing our environmental impact and preserving animal welfare, which is why we create vegan products. Please check the ingredients list for each product to ensure it does not contain animal-derived ingredients.

Some Newtree products contain nuts. Please check the ingredients list for each product to make sure the product you desire does not contain any nuts.

All our Newtree dark chocolate spreads are free of gluten. Many of our chocolate bars are made with gluten-free ingredients; however all of our chocolate bars are made in the same facility and therefore may contain trace amounts of gluten.

Simply contact us via our online form or by email at info@newtree.be. We will be happy to schedule a tasting session directly at your premises. We will provide several available time slots so you can discover our premium coffees and services. Feel free to let us know your preferences, and we’ll take care of the rest!

Yes, we offer on-site tasting sessions, allowing you to discover our premium coffee and taste different flavors to find the one that best suits your preferences. Our experts are here to guide you in selecting the best coffee for your team.

During the tasting, we provide a coffee machine along with several varieties of our premium coffee so you can experience the richness of our products. Personalized assistance is included to help you choose the best option for your company.

After the tasting, our team offers follow-up tailored to your needs. We manage coffee supply, and offer responsive after-sales service for any questions or needs. You also benefit from an annual maintenance included, and intervention on request if needed.

Free delivery applies in Belgium for all orders over €40.

Please allow 1 to 3 days for delivery. For orders placed before noon, the delivery time will be 1 day in Belgium, and 1 to 3 days for the United States and the rest of Europe.

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